Grade:  L7
Referral Level: Level 1  
Division: IGM-Tech

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments. 

Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients. 

At Mackenzie Investments You Can Build Your Career with Confidence. We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive years and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals. 

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals. 

The Role:

As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights.  As a delivery lead, you will work closely with business and technology partners and will contribute directly to the delivery of technology solutions. 

The successful candidate will have the following responsibilities:

• Manages enhancement request intake process from idea to estimate for the IG’s Dealer Platform
• Manages and leads small to medium sized projects that result from enhancement requests made by our business stakeholders
• Provides centralized communication of work requests between the Dealer Platform team and the vendor
• Assists Delivery Leader with Dealer Platform release management functions
• Liaises with Dealer Platform Sustainment team and project teams to:
  • Curate overall Dealership Roadmap including sustainment and platform updates
  • Monitor compliance to Dealer processes surrounding support, vendor engagement and defect prioritization
• Manages and performs vendor invoicing and payment process
• Assists with management of sustainment and project budgets
• Coordinates the implementation of project deliverables in collaboration with technology teams, business leaders and business users
• Coordinating and overseeing the deployment of software releases across various environments
• Ensure all changes are documented, reviewed, and approved according to change management policies
• Identifies opportunities to streamline processes and increase efficiency
• Assists with advising Sustainment team members on IGM’s delivery processes and best practices
• Builds and prepares reports as required to support decision making

The successful candidate will demonstrate the following core competencies and experience:

• Experience with project management processes
• Experience working in a support/sustainment environment and on projects
• Capability to establish and maintain effective partnerships and relationships 
• Strong communication skills (oral, written, facilitation, presentation) 
• Excellent ability to summarize complex and sensitive topics to effectively communicate to senior stakeholders
• Demonstrated initiative and leadership abilities - comfortable managing issues in cross functional teams 
• Positive attitude, keeping a constant watch on how to do things better 
• Adaptability and a willingness to take on new challenges 
• Conflict and issue resolution and escalation 
• Ability to self-direct, own tasks and provide appropriate status to leadership
• Ability to lead teams of technical professionals, fostering and maintaining stakeholder commitment
• Ability to prioritize tasks and successfully manage multiple deadlines
• Experience in data management and analysis to generate value-added outputs
• Strong analytical and logical thinking skills; detail-oriented
• Working knowledge of basic financial practices
• Excellent planning and organizing skills
• Knowledge of and understanding of Project Management methods, practices, processes, scheduling software and SharePoint is an asset
• Post-secondary education in a related discipline

In addition, the following competencies would be highly valued and considered more favorably

• Knowledge of the Wealth Management and Financial Services industry
• Experience working with the Broadridge R•Broker platform

Benefits:  

• COMPETITIVE COMPENSATION & RECOGNITION: competitive base salary, performance-weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component. 

• EMPLOYEE BENEFITS: competitive health and dental coverage; employer sponsored coverage for you and your family.  

• RETIREMENT SAVINGS PROGRAMS: voluntary Group RRSP enrolment with employer matching component. 

• INSURANCE: employer sponsored short-term and long-term disability. 

• WORK LIFE BALANCE: paid volunteer days, competitive time off including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements. 

• INCLUSIVE CULTURE AND DIVERSITY: living our core values: Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).  

IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas. 

Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.    

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to https://www.mackenzieinvestments.com/en/careers.  

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted. 

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