Grade:  P6

Referral Level: Level 1 

Division: IGM-CSO

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.   

At Mackenzie Investments You Can Build Your Career with Confidence. 

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre. 

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable. 

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

OVERVIEW

The Business Managed Technology Solutions (BMTS) team offers exciting and meaningful work experiences that support the development of skills, essential in our fast pace and evolving workplace.  The team utilizes an Agile methodology to manage its automation development initiatives and sustainment responsibilities.

BMTS is a member of the Knowledge Management and Operational Design Department.  The team is a key stakeholder as it partners with teams across the IGM service organization to develop automation tools that improve the client and employee experience.  BMTS supports the service organization’s business units with their automation journeys on large strategic projects as well as smaller organic continuous improvement initiatives.  The team also operationally sustains all the automation tools developed in production and maintains collaborative relationships with its clients to ensure servicing goals are consistently achieved.  

Reporting to the Senior Manager, Business Managed Technology Solutions, the Senior Analyst will be responsible to support the planning, analysis, development, and deployment of viable initiatives, using various types of automation programs/tools.  The Senior Analyst will actively engage with stakeholders from the IGM Service Organization’s teams and the IGM Integration and Automation COE, to collaborate and coordinate the execution of automation initiatives and their operational maintenance.

RESPONSIBILITIES

• Participates in change initiatives impacting the service organization
• Represents the service organization as subject matter expert on automation tools within the team’s ownership
• Active participation in projects, automation, and business transformation initiatives as an operational knowledge specialist
• Acts as the service organization’s primary point of contact for assigned technology initiatives
• Participates in selection of automation initiatives, including performing opportunity assessments, current state documentation, solution designs, code development, testing, implementation, and oversight
• Analyzes data/information that will support the decision making process
• Collaborates with initiative stakeholders and project team resources
• Reviews and validates post implementation business outcomes, as required, and identifies sound solutions for exceptions and defects
• Responsible to provide status updates to management team and service organization stakeholder and clients within the team’s established communication framework

QUALIFICATIONS

• 5 years or more experience in the Financial Services Industry
• Blue Prism coding experience/certification and/or other programing languages (i.e., Object Oriented Programing models)
• Experience and/or exposure to front and back office servicing an asset
• Experience leading projects and/or project management would be an asset
• Excellent interpersonal, verbal, and written communication skills
• Advanced problem solving and analytical skills
• Proactive and demonstrates solid decision-making skills in a deadline-oriented environment
• Ability to focus on detail while understanding and always connecting to the big picture
• Excellent time management skills
• Ability to work collaboratively with business partners to meet project mandate or key objectives
• Ability to also work independently and execute on key deliverables contributing to the overall results of initiative objectives
• Deep knowledge of the MS Office Suite and alternative communication/analytical tools

EDUCATION

• University Degree and/or equivalent certification in coding, would be an asset

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers 

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.  

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.  

Please apply by 27 February, 2025. 

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