Grade: P8

Referral Level:

Division: IGM Human Resources

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $252 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support. 

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Position:

The Employee Communications team at IGM Financial is responsible for planning and delivering engaging and strategic employee communications across the IGM Financial group of companies (Mackenzie Investments and IG Wealth Management) to help drive fulfilling employee experiences and business performance. Success is achieved by delivering innovative communications that strengthen our brand and culture, while also optimizing internal digital channels through data-driven insights and strategic support for business partners. This role requires effective collaboration across teams and business leaders with a shared focus on integrating best practices and efficient ways of working.

Reporting to the Director, Employee Communications, and part of the IGM Financial Human Resources team, the Senior Manager, Employee Communications plays a pivotal role in enhancing the employee experience by leading innovative and metrics-based communications across digital channels. A key component of the role is building strong relationships within Human Resources (HR) to foster a high-performing culture with a focus on leadership capabilities, diversity, equity and inclusion (DEI), and wellness. In addition, this role leads the employee communications digital team, overseeing corporate channels such as intranets, e-newsletters and digital boards.     

The Senior Manager is a people leader role based in Winnipeg or Toronto in a hybrid workplace environment - with a minimum of 3 days in the office.

Key Accountabilities: 

Strategic Planning & Counsel (focused on HR)

• Partner with Director to develop an annual HR internal communications plan with an innovative, streamlined approach, including an annual calendar and regular proactive touchpoints with HR stakeholders
• Act as a key connector between HR and business partners, providing strategic counsel and insights into HR corporate initiatives, confidential/urgent messaging, and business-as-usual communications
• Create tools and templates to enable and streamline self-serve capabilities for senior leaders and business partners, where appropriate
• Support Chief Human Resources Officer (CHRO) with strategic planning, leadership engagement and communications, including managing social media and overseeing quarterly HR Town Hall

Communications Strategy, Writing, Editing and Execution

• Collaborate with HR business partners on key HR initiatives (e.g., wellness, DEI, award submissions, training, performance management, talent acquisition brand, organizational announcements) to develop innovative communication tools, tactics and strategies
• Provide editorial planning & support to ensure our leaders and employees are well-informed, engaged and contributing to IGM’s success
• Write, edit, and proofread communications (e.g., employee and leadership bulletins, intranet site content, news articles, infographics, and CHRO social media posts) ensuring they align with IGM’s overall narrative while being tailored to the needs of diverse audiences
• Manage the HR editorial calendar and continuously improve processes, workbacks, and documentation to maximize efficiency  

Employee Digital Communications

• Oversee employee digital channels, including weekly newsletters, intranets, leader bulletins, targeted emails and digital signs ensuring consistent and impactful messaging
• Partner with leaders, stakeholders and the team on a new consolidated intranet project to modernize and streamline our main employee channel
• Regularly analyze, measure and report on digital communication effectiveness providing actionable insights and recommendations for continuous improvement  
• Drive operational excellence by optimizing processes and enhancing efficiency across digital channels, including documentation (one best way), cross-training, workbacks and the use of RACI (Responsible, Accountable, Consulted and Informed) matrices

Team Leadership & Development  

• Lead, coach and develop a high-performing, inclusive and solution-oriented team
• Support the growth mindset of your team members as well as career development, fostering a collaborative culture that emphasizes innovation and continuous improvement across the broader Employee Communications team  

Education, Experience and Behavioural Competencies:  

• Bachelor’s degree or College diploma in Communications, English and/or Public Relations required; additional designation is an asset
• 10+ years of experience in employee or corporate communications within a large organization or agency, with proven expertise in supporting senior executives and adapting messaging to reflect unique voices and for various audiences  
• Strong background in strategic communication planning, execution and measurement   
• Superior writing and editing skills with meticulous attention to style, tone and detail
• Exceptional project management skills, capable of balancing multiple projects and meeting deadlines while maintaining high standards
• Strong people leader with demonstrated ability to lead, inspire and develop high performing teams
• Proactive, innovative and resilient with the ability to respond to challenges with a positive and solution-focused mindset
• Open to continuous learning and improvement, with an eagerness to adopt and implement new communication best practices
• Solid understanding of how to modernize and effectively leverage digital communications to enhance engagement and drive impactful communication
• Ability to work both independently and collaboratively, exercising sound judgment
• Work hours may vary; some evening and weekend work may be required; incumbent should be comfortable self-managing their time and maintaining a healthy work-life balance

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

If selected for an interview, candidate will be asked to provide one strategic communications plan, including workback schedule, plus three writing samples.    

Please apply by September 24, 2024.

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