Grade: L8

Referral Level: Level 1

Division: IGM Corporate Operations

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $252 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support. 

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Position:

The Senior Manager of Business Continuity Management is accountable for maintaining a program to ensure business teams have plans in place to continue delivery of services in the event of interruptions to normal operations. Leading a small team, the role is accountable for ensuring the organization is adequately identifying, measuring, managing and reporting business continuity and disaster recovery risks, and follows all standards and regulatory requirements. The role is also responsible for responding to non-technical incidents and assisting in crisis management.

Responsibilities:

• Business Continuity Management Program
  • Maintain the business continuity management program for IGM Financial in line with the enterprise risk management framework
  • Oversee the transition to cross-functional business continuity planning for critical business processes
  • Track and report on the progress and effectiveness of the business continuity program, implementing continuous improvements to documentation, templates and responsibility matrix
  • Develop and execute training and awareness campaigns to drive awareness across IGM stakeholders (incl. executive awareness)
• Business Continuity Plans
  • Assess continuity plans and business continuity impact assessments for quality and completeness
  • Ensure minimum testing activities are occurring
  • Facilitate the sharing of best practices among business continuity plan owners
  • Maintain a gap analysis list and work with business continuity plan owners to close
• Business Incident Response
  • Maintain an incident response playbook to aid in assessing threats and impacts, and expediting recovery from events impacting critical business functions
  • Facilitate the response to business incidents or emergencies by engaging appropriate cross-functional stakeholders (triage, assessment, action, closure)
  • Support Crisis Management function through updates to the Crisis Management Plan and preparing the annual crisis simulation
  • Participate in the crisis management and response teams during incidents
• Collaboration
  • Partner with Procurement Services to ensure vendor contracts are compatible with IGM business continuity standards
  • Collaborate with Technology partners to ensure alignment of Technology Disaster Recovery Plans with Business Continuity Plans
  • Respond to external due diligence inquiries

Qualifications:

Required

• 5+ years in business continuity leadership role. Excellent team building skills, both as a leader and as a team player, with proven experience assisting lines of business with business recovery as per their plans
• Strong experience in developing effective partnerships to deliver services, while holding respective parties accountable to commitments
• Demonstrated experience in influential communication and relationship management to senior management and stakeholders. Can effectively develop and sell concepts to Executive audience
• Strategic vision and planning ability with experience developing a policy framework, related processes and control frameworks.
• Outstanding change management, communication and interpersonal skills to effectively lead and execute change
• Sound judgment and strong analytical and problem-solving skills to identify opportunities for enterprise collaboration
• Ability to work in challenging and ambiguous environments and drive continuous improvement across broad functional areas
• Strong customer experience and service-orientation mindset, coupled with flexibility and ability to adapt to changing priorities with promptness, efficiency and ease

Assets

• Strongly recommend a Business Continuity Certification (BCI, DRI,or ISO 22301) or equivalent
• Business Continuity leadership experience within a federally regulated financial institution an asset
• Business acumen and operational expertise including an understanding of wealth and financial asset management operations
• Post-secondary education

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 24, 2024.

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