Grade: P7

Division: IGM Technology

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support. 

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

The Process Design Consultant will work closely with Delivery and Business partners in the evaluation of various initiatives to determine how process design will contribute to meeting strategic and initiative objectives.  Process Design Consultant core duties include end-to-end business reviews, design or redesign of business processes to improve operational efficiencies, developing and delivering high impact cross functional projects for the enterprise.

Key Activities:

• Based on the high-level goals and strategic alignment of an initiative, determine which methodology and approach is best suited to an initiative to ensure a thorough understanding of the opportunities for improvement.
• Define and align on approach, including the business problem to be solved, business objectives, scope of effort, and success metrics.
• Documentation of current state processes, pain points, baseline metrics and collection of voice of the customer
• Facilitate meetings with stakeholders, business partners and subject matter experts to analyze current state processes, identify and prioritize improvement recommendations leading to optimized target state.
• Work with project teams to implement agreed on solutions and/or effectively transition improvement recommendations requiring further review and budget approval.
• Detailed data analysis to support improvement recommendations and business case creation.

The successful candidate will demonstrate the following qualifications:

• 7+ years of business management or consulting experience within financial services industry, or consulting firms; solid functional knowledge, including but not limited to strategy, business transformation, product development, project management, investment operations, etc.
• Bachelor’s degree in Business Administration, or related field, or equivalent combination of education and experience.
• Proven record of high performance and achievements in your past positions.
• Lean Six Sigma Black Belt or equivalent process improvement designation is required.
• Exceptional analytical and quantitative problem-solving skills.
• Excellent presentation building/delivery and communication skills.
• Ability to work effectively with people at all levels in organization.

Candidate Profile:

• Focus and Ambition: The successful candidate will exhibit a mindset of creativity, determination, and an energetic drive to succeed. They will have a proven track record of meeting goals and action plans as assigned, both as an individual and with a team.
• Team Player: The successful candidate will ensure they provide consistent performance; they will be a team player that is sensitive to the team’s needs, interests and goals. They will contribute to inspiring and motivating the team toward high performance and goal achievement.
• Integrity: They will adhere to the highest standards of personal and professional integrity and will set a positive example for others.
• Cross-functional Collaboration: The successful candidate will have a proven track record of engaging and supporting business needs. They will work transparently and cooperatively with the cross-functional teams, supporting the engagement of all pertinent stakeholders, both internal and external.
• Financial Services Business Acumen: Business background and sound experience in the financial services industry is required.
• Thought Leadership: The successful candidate will be comfortable challenging the status quo, presenting and considering different points of view, and creating alignment with multiple stakeholders to move engagements and improvements forward.

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by May 3, 2024.

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