Mackenzie Investments

  • Senior Manager, Product Education and Blended Learning Solutions

    Job Location CA-ON-Toronto
    Posted Date 2 weeks ago(12/1/2018 5:07 PM)
    Reference Number
    # Positions
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking
    Career Level
    Experienced, Management
    Years of Experience
  • Job Description

    Mackenzie Investments was founded in 1967 and is a leading investment management firm providing investment advisory and related services to retail and institutional clients. The company has $135 billion in assets under management, and as part of IGM (a subsidiary of the Power Financial Group of Companies), is the largest independent asset manager in Canada, with $153 billion.

    Our Vision

    Everything we do starts with the needs of investors, whether they are saving for a child’s postsecondary education, setting money aside for the future needs of a family member with a disability, or funding their own retirement. In fact, our focus is summed up in our Vision statement: We are committed to the financial success of investors, through their eyes.

    Our Values

    Our growth and success are the direct result of our employees, and we strive to create a workplace supported by the
    following core values: Creativity and Innovation, Strong Decision Making, Collaboration, Courage, Honesty and Integrity, Confidence and Pride.

    At Mackenzie Investments you can Build Your Career with Confidence by:

    Changing the Game:  We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them.

    Making a Smarter World: We believe in continuous learning, understanding what is most important and sharing the benefits of that knowledge.

    Being Proud: As a part of our team you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.

    Joining an Unstoppable Team: We build teams that look out for each other, ask the best of each other and deliver the finest work.

    Learning and Growing: We offer an environment where you can indulge your curiosity to learn; getting the challenges and feedback you need to refine your skills and abilities.

    Thriving in a Supportive Environment:  We have created a workplace where your efforts and career are supported by your team and your leader.

    The Retail Distribution Division at Mackenzie Investments is currently accepting applications for the position of Senior Manager, Product Education & Blended Learning Solutions.  This role is a key contributor to success within Distribution through the development and delivery of all virtual training initiatives including overall management of the Learning Management System (LMS) and implementing Gamification capabilities.  The individual will have overall responsibility and act as the training liaison with product teams for the design of all product education and lead efforts to build and implement the succession planning program for Inside Sales (Inside Wholesaler Development Program - IWDP) within Distribution.


    As a valued member of the Retail Distribution team your core responsibilities will include:


    • Proactively work with Distribution leadership teams to plan and prioritize virtual learning activities aligned with the learning strategy and key business initiatives and objectives 
    • Lead all training activities related to Product Education including but not limited to product launches, changes, mergers, etc as well as ongoing support to sales teams to narrow knowledge gaps
    • Report to Senior Leaders and make recommendations to narrow product/industry knowledge gaps
    • Act as Creative Director to Virtual Training Consultant on design of all virtual learning activities
    • Actively support the Sales Activation Committee as it pertains to training
    • Act as the primary liaison between Distribution, Marketing and Product as it relates to product education
    • Manage the LMS creative and administration as the Manager of the Virtual Training Consultant
    • Provide Virtual Training Consultant direction of work flow, delegation of work and other supervisory functions
    • Lead the development and implementation of the IWDP program
    • Build gamification capabilities for Distribution; working closely with Sales Technologies and Analytics and understanding the role of AI in learning
    • Liaise with peer group across IGM companies as it relates to virtual learning and gamification to share and source best practices 

    The following qualifications are required of the successful candidate:

    • 5 to 7 years in a training role (classroom and online learning environments)
    • Demonstrated expertise in resolving a variety of very complex situations or problems – turning complex ideas into easy to understand training modules
    • Proven expertise with Capitvate, VideoScribe and/or other virtual creation platforms as well as LMS/CMS/CRM/Gamification platforms
    • com experience preferred
    • Office 365 expertise required
    • Strong communications skills: written and verbal
    • Strong facilitation skills
    • Visual thinker, graphic design required
    • Known collaborator
    • Industry knowledge required, CSC / IFIC preferred
    • Bilingual an asset

    Internal Applicants:

    If you are interested in applying for this position please direct applications on-line using the “apply for this job” icon located at the bottom or to the left of the posting. If you would like to refer someone for the position please email the posting using the “email this job” option and have your referral indicate that they were referred by you when completing the application. All resumes should be received by December 10, 2018. If you have any questions regarding this position, please contact Human Resources. Please record your extension number on your resume and cover letter. 


    External Applicants:

    We thank all applicants for their interest in Mackenzie Investments; however only those candidates selected for an interview will be contacted.


    Mackenzie Investments is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. Please advise Human Resources if you require an accommodation.


    File # 18-273


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